Listen to these short podcasts to learn about various Sugar topics, from differences between the Sugar Community Edition and Commercial editions to "where does my bug go?" and everything in-between! Always brief, always informative, these nuggets of information will help you learn a little more about our world.
If you'd like to suggest a topic for a future podcast, please contact us and we'll try to address it in an upcoming edition.
Today we talk about the "Project of the Month" section of SugarForge: what it is, why it's worth checking out every month, and how you can have your project featured on the site.
Today we're going to take an audio tour through Sugar's new developer website, the one-stop shop for getting up to speed on how to code in the Sugar environment.
This podcast covers some upcoming improvements to the Sugar developer community. We'll go over some new resources that we are building for you, and we'll highlight some new items that others have made that can help you get started as a Sugar developer or administrator.
This podcast discusses Sugar's recent announcement to license our open source software under GPL version 3 starting with release 5.0. We'll go over what this means to you as a user, developer, and administrator of the software.
With help from the Sugar Theatre Troupe, we demonstrate how powerful the question "Why?" is when trying to design a customization to your CRM software.
This podcast explains several ideas for making money from the SugarCRM community, from selling your cool new gadgets to marketing your development services across the broad range of avenues provided by SugarCRM.
This podcast describes the history and function of the Sugar Dev User Group, and talks about online and in-person gatherings of this devoted group of community members.
Today we are going to talk about what happens when you upgrade your Sugar software. We will talk about how to find out when patches and upgrades are available, what to do when you need to upgrade, and why upgrading is a great best practice.
Today's podcast talks about Sugar Network, a package of useful product extensions, training and support for Sugar Community Edition users. We'll learn what's included in the offering, how much it costs, and how to purchase it from the SugarCRM.com website.
We're going to talk about a topic that comes up quite a lot with CRM administrators and folks who are tasked with supporting the CRM application from the technical side-why you don't want to delete users from the system.
In this installment of Carlota's Knowledge Base podcast series, she talks about some basic tips and tricks for writing Knowledge Base content and articles.
In this podcast, Carlota, our Knowledge Base writer for Sugar's Customer Support team, introduces the concept of a Knowledge Base, a special type of information repository.
Lori from Sugar's Technical Support team will present the conclusion of her two part series on the Sugar Portal, which is a feature of our Enterprise and Professional editions of the product.
Lori from Sugar's Technical Support team will present part one of her two part series on the Sugar Portal, which is a feature of our Enterprise and Professional editions of the product.
In this special edition, guest podcaster Sadek Baroudi discusses several performance tweaks you can make to your Sugar installation. Sadek also provides the background guitar music to this podcast.
In this follow-on to our most popular podcast, we discuss more ways to increase CRM usage, to set up a system that both sales reps and managers will use.
With the help of the Sugar Band, this podcast lists ten practical ideas to help increase usage of your SugarCRM application, so your company sees the maximum return on its CRM investment.
We'll talk about a time management concept that's applicable to everyone, from sales reps to managers to administrators and developers-- the Power Hour.
Today we're going to talk for a moment about training. Not just Sugar training or PHP training, but the larger concept of incorporating training into your life.
Jennifer from SugarCRM's Product Management team discusses the new 5.0 Emails module, including how the 5.0 version differs from earlier versions. We made both functional and user interface enhancements to the module.
We have a special podcast from Sugar co-founder Clint Oram, who reports on the recent Open Source Meets Business conference that took place in Nuremberg, Germany.
All about SugarCon 2008, our upcoming conference for customers, partners, and developers. SugarCon 2008 will be held from February 6th to the 8th in San Jose, California.
For this very special holiday edition, our finale for 2007, we perform our twist on an old classic story. With help from Sadek Baroudi on guitar, and Drew Currie's storytelling, we celebrate the 5.0 release (and the magic of the season) with a tale called "Twas the Night..."
This is our 30th podcast, and we're going to be taking a break for a while while we get ready for the 5.0 release. We are launching a podcast contest, though, and you can be the next 60 Second Sugar Snippet star! Listen to this podcast for details.
All about Sugar themes, those add-ins you can load onto your Sugar system to customize your environment, change your mood, and maybe even boost performance a bit.
Join Susie Williams and Sugar University's Kim Miller as they discuss the differences between Accounts and Opportunities and touch on the selling processes surrounding these Sugar objects.
We discuss the differences between Leads and Contacts, with an additional section on Targets thrown in for good measure. We'll clear up any confusion you have regarding which to use when, and why.
Today we will see how research of your prospect's company, industry, and competitors can help you figure out how to approach that prospect in the best way that will lead to a sales win.
Today we are going to expand on a topic that we introduced last week: the act of moving the probability of closing a sales opportunity from 10% straight to Closed. This time we will focus on the software or technical reasons why you don't want to jump from Start to Finish without passing through each sales stage.
Today we're going to talk about an unfortunate habit I've seen all too often with Sales reps, and what effect that habit has on your company's ability to run its business. It's the act of moving the probability of closing a sales deal from 10% straight to Closed.
Scott Laningham from IBM got SugarCRM's co-founder and CTO Jacob Taylor and WebSphere CTO Jerry Cuomo to sit down for an intriguing exchange on WebSphere sMash, the SugarCRM application built on sMash using PHP, and the realities and promises of this approach to development.
In this podcast, we talk about a best practice that applies to everyone, from sales reps to managers to anyone in business -- the effective use of a meeting agenda.
For our 50th podcast, we're taking a break from all the snippets, and instead presenting a musical interlude starring some of the members of the Sugar Band. Sit back, relax, and enjoy the musical stylings of Sadek and Julian.
We're going to talk about a series of events hosted by SugarCRM. CRM Accelerations are one-day, intensive sessions that help business leaders develop and implement a customer relationship management strategy.
We're going to give you the scoop on a new blog called CRM Outsiders, a place to discuss happenings in the CRM space as well as to talk about software and technology trends.
Following on last week's "Introduction to CRM", today we talk about all the ways you can use your CRM system to collaborate with employees, partners and customers.
We are going back to the basics, answering the question "what is CRM." We will provide a brief overview of what it is, what it does, and how it can help you make your business more successful.
This podcast explains the Commercial Open Source business model followed by SugarCRM, and explains how the Commercial and Open Source elements fit together to make an efficient business model.
We'll talk about just how easy it is to move from our Community Edition of Sugar to one of our commercial editions of the product, Sugar Professional or Sugar Enterprise.
This podcast focuses on the benefits you get when you move up from the Sugar Community edition to the Sugar Professional, or Pro, edition of the product.
We discuss how Sugar (the company) uses Sugar (the software) to run our business. You'll get the real scoop on how we use our software, from descriptions of the groups within the company who use all aspects of the product, to some insight into how we have tuned our outbound email options to support our marketing efforts.
All about DPs (Developer Previews), CPs (Community Previews), and Betas-- all the releases a Sugar product goes through before becoming generally available.
This podcast describes Sugar University, SugarCRM's online learning environment. We explain all the resources available to you, from the online library to sessions and workshops.
This podcast describes the differences between the Open Source and Commercial (for fee) editions of SugarCRM, including product capabilities and value-add services such as Technical Support.
Sugar 60 Second Snippets
