SugarCRM - Commercial Open Source CRM

08/28	The sweet logic behind the SugarCRM Tracker feature All it took was one new feature to see that SugarCRM has a handle on the future of enterprise business applications. The company this week launched version 5.1 of its flagship open source customer relationship management system. This includes Tracker, which allows IT managers to review who in a company is actually making use of the product, and what specific features they are using most often. This information can be compiled statistically and presented to senior management so that the strategy, or perhaps the training, surrounding the technology can be fine-tuned.
08/28	SugarCRM Upgrades To 5.1 With Reporting, Analytics, Tracking SugarCRM 5.1, released yesterday, adds the features on top of the 5.0 version , which has been out since last December. Tracker, for example, lets a SugarCRM user review activity by the system that tells an employer which salespeople are making use of its capabilities and what features are most frequently used versus those that are little used or ignored. "Every sales person is an artist. It's best not to put them in front of a computer and expect them to all use it the same way," said John Roberts, CEO and founder of SugarCRM. Tracker gives VPs of sales or other executives a chance to review SugarCRM statistics and figure out how to help their salesforces be better organized. Enhancements to the Module Builder feature of the system lets a user build a form to support a new relationship or a new template for some activity without needing to rely on IT programming staff for help. The visual development feature allows users to drag and drop a particular information field from a database or other source to the form, assembling information in a way that will be useful to the user
08/27	SugarCRM Announces Sugar 5.1 General Availability Sugar 5.1 builds on a product legacy that has made SugarCRM one of the most popular open source projects and CRM products in the world. Since its founding four years ago, Sugar Community Edition and its related components have been downloaded over 5 million times. Over 80,000 registered community members, including 14,000 developers, have created over 500 extensions and 75 language translations of SugarCRM at www.sugarforge.org, SugarCRM's community web site. SugarCRM's user base consists of over 400,000 users on 50,000 installations in 195 countries.
08/25	How Open-Source Apps Got Popular In The SMB Space The SMB applications market is growing more than 10 percent a year and will reach $80.3 billion by 2012, according to market researcher IDC -- and open-source applications make up an increasingly more significant slice of that market. Open-source applications have won some acceptance within large corporations, although ERP applications from vendors like Oracle and SAP still predominate. But for midsize companies that need more than Excel and QuickBooks to run their businesses and are looking for alternatives to Microsoft Dynamics applications and SAP BusinessOne software, open-source applications are popular.
08/25	SugarCRM Wants to Open the CRM Door It may seem a bit backwards that companies would not select a CRM solution based on which technology was best in their eyes. However, that is exactly what happened -- until now, argued John Roberts, cofounder and chief executive officer of Cupertino, Calif.-based SugarCRM, a provider of commercial open-source applications and services, at his the second-annual CRM Acceleration event yesterday at the The Westin New York, in the heart of Times Square.
08/21	SugarCRM Named Best Open Source Technology by CRM Magazine SugarCRM offers a robust, Web-based human interaction management platform, well suited for companies of all sizes in any industry. SugarCRM's suite consists of: Sugar Community Edition, Sugar Professional and Sugar Enterprise. Sugar Community Edition is available under the GPL v3 at SugarForge www.sugarforge.org, SugarCRM's community development Web site. Both Sugar Professional and Sugar Enterprise can be deployed on-site, or delivered over the Web via the Software-as-a-Service (SaaS) model. SugarCRM also allows businesses to design and build custom applications in support of business processes outside the realm of CRM, such as HR and PR functions.
08/14	12 Award-Winning Products You've Got To Check Out Call them the Distinguished Dozen. Twelve exhibitors at last week's LinuxWorld show in San Francisco were judged by a panel of industry experts to offer the most innovative hardware and software products and services. The following slides showcase the winners of the LinuxWorld Product Excellence Awards.
08/13	InformationWeek: Top 10 Technology Startups InformationWeek recently invited our readers to vote for their favorite technology startups, and the results are in. The leaders represent a cross section of technologies that are interesting to IT pros, much of it software and appliances that run in data centers, including four commercial open source products. Next, the startups face a bigger test--a handful have been invited to make their business pitch in front of our panel of CIO judges.

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