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Posted By: Clemens von Dincklage
Date: 2011-04-04 09:40
Summary: Call Manager: New release supports Skype 5.0 and Sugar 6.1.x
Project: Call Manager for TAPI by MyCRM

Call Manager integrates Skype, Tapi, Asterisk (over Tapi for Asterisk) and Snom (over Tapi for Snom) with SugarCRM.

Call Manager boosts user productivity with features like:
- dial out with one click from Sugar
- display incoming call and open contact or lead in Sugar
- track all calls (inbound & outbound) in Sugar
- take quick notes in Sugar
- send and archive SMS from Sugar (Skype only)
- start chat and archive chat in Sugar (Skype only)
- display Skype status in Sugar (Skype only)
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