DriverMatrix™ is a product from SupportMatrix™ product line. It lets technical support call center staff experience an interactive simulation of the customer computer, which reflects the operating system, language preference and device driver.
| Application | Account Mgmt, Case Mgmt |
| Development Status | 6 - Mature |
| Intended Audience | End Users/Desktop, System Administrators |
| License | GNU General Public License v3 (GPLv3) |
| Natural Language | English, German, Japanese |
| Operating System | OS Independent |
| Programming Language | C, Java, Python |
| Sugar Edition | Sugar Community Edition, Sugar Enterprise, Sugar Professional |
| Sugar Versions | Version 5.0 |