Manage your helpdesk/live chat operations and have emails/live chats archived in Sugar either manually or automatically. Create/manage Sugar objects directly from Focalscope along with custom fields. Gather data effortlessly for sales/marketing purposes
| Application | Case Mgmt, Email |
| Development Status | 5 - Production/Stable, 6 - Mature |
| Intended Audience | Developers, End Users/Desktop, Other Audience |
| Natural Language | English |
| Sugar Edition | Sugar Community Edition, Sugar Corporate, Sugar Enterprise |
| Sugar Versions | Version 4.5, Version 5.5.4, Version 6.5 |
| Read More August 07, 2012 - by Samira Holma - FocalScope Email Ticketing / Live Chat
You can read more about integrating FocalScope Email Ticketing and Li... | |