Fonality CRM Module provides an integration between SugarCRM and Fonality phone system. This includes Click to Dial through your Fonality phone system and Call Assistant, an inbound screen pop-up for easy access to identify and update records.
| Application | Integration, Telephony Integration |
| Development Status | 4 - Beta |
| Intended Audience | End Users/Desktop, System Administrators |
| License | SugarCRM Public License |
| Natural Language | English |
| Programming Language | PHP |
| Sugar Edition | Sugar Enterprise, Sugar Professional |
| Sugar Versions | Version 5.5.0, Version 6.0 |