Productivity Pack for Contact Centers
Innovative CTI Solution Provides Screen Pop, Convenient Customer Call Back, Post Call Customer Surveys & First Call Resolution Tools. Integrate Aspect, Avaya & Nortel Switches to Achieve Immediate Increases in Agent Productivity and CSAT.
Project Info
| Application | Contact Mgmt, Telephony Integration |
| Development Status | 5 - Production/Stable |
| Intended Audience | Developers, End Users/Desktop, Other Audience |
| License | Other/Proprietary License |
| Natural Language | English |
| Operating System | Windows NT/2000/XP/Vista |
| Programming Language | C++, Visual Basic |
| Provider | SugarCRM, Inc |
| Sugar Edition | Sugar Enterprise, Sugar Professional |
| Sugar Versions | Version 5.0, Version 5.1, Version 5.2 |
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SugarCRM Inc.© 2004 - 2012 All rights reserved.
SugarCRM Inc.© 2004 - 2012 All rights reserved.