|View on SugarExchange|
Complete support solution that empowers companies to understand and help their customers. It syncs sales and support to offer a complete picture of customer activity, allowing support agents to address customer issues without stepping on toes.
|Application||Case Mgmt, Knowledge Mgmt, Web Self-Service|
|Development Status||5 - Production/Stable|
|Intended Audience||End Users/Desktop|
|Operating System||OS Independent|
|Sugar Edition||Sugar Community Edition, Sugar Enterprise, Sugar Professional|
|Sugar Versions||Version 6.3, Version 6.4, Version 6.5|