Velaro's live chat SaaS integrates with SugarCRM out-of-the-box to bring you the universal view of customer information. Velaro expands SugarCRM by adding a critical real-time customer touch point that is automatically synced to SugarCRM.
| Application | Integration, Web Self-Service |
| Development Status | 5 - Production/Stable |
| Sugar Edition | Sugar Community Edition, Sugar Enterprise, Sugar Professional |
| Sugar Versions | Version 5.2, Version 5.5.0, Version 6.0 |