|FocalScope Email Ticketing / Live Chat|
Manage your helpdesk/live chat operations and have emails/live chats archived in Sugar either manually or automatically. Create/manage Sugar objects directly from Focalscope along with custom fields. Gather data effortlessly for sales/marketing purposes
|Riva - Sync CRM to Exchange and Notes|
Riva syncs Sugar directly to Exchange and IBM Notes. No desktop software to install. Supports all Exchange and Notes clients and mobile devices – Outlook, OWA, Office 365, Outlook for Mac, Entourage, Apple Mail, iPad, iPhone, BlackBerry and Android.
Testing the sales forge work flow